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Showing posts from March, 2015

Open Labware: 3-D Printing Your Own Lab Equipment

The introduction of affordable, consumer-oriented 3-D printers is a milestone in the current “maker movement,” which has been heralded as the next industrial revolution. Combined with free and open sharing of detailed design blueprints and accessible development tools, rapid prototypes of complex products can now be assembled in one’s own garage—a game-changer reminiscent of the early days of personal computing. At the same time, 3-D printing has also allowed the scientific and engineering community to build the “little things” that help a lab get up and running much faster and easier than ever before. Clearly, the use and design of Open Labware designs can be a powerful ingredient to foster scientific research, education, and public science engagement. Their evolution spans several disciplines, from computer sciences and mechanical engineering to electronics and biology—thus connecting experts and the wider public across fields and sparking creativity in people of all ages. ...

Social Insights with Brian Solis - Social Customer Service

Social media is transforming how organizations manage their customer relations. We sat down with Brian Solis, principal analyst at Altimeter Group and best-selling author, to discuss how innovative organizations are leveraging the social web to stay engaged and deal with customer service issues.