Social Insights with Brian Solis - Social Customer Service

Social media is transforming how organizations manage their customer relations. We sat down with Brian Solis, principal analyst at Altimeter Group and best-selling author, to discuss how innovative organizations are leveraging the social web to stay engaged and deal with customer service issues.

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Hootsuite - A modern Social Media Management Tool

Hootsuite is a social media management system for brand management created by Ryan Holmes in 2008. The system’s user interface takes the form of a dashboard, and supports social network integrations for Twitter, Facebook, LinkedIn, Google+, Foursquare, MySpace, WordPress, TrendSpottr and Mixi. Additional integrations are available via Hootsuite’s App Directory, including Instagram, MailChimp, Reddit, Storify, Tumblr, Vimeo and YouTube. Based in Vancouver, Hootsuite has over 500 staff located in Vancouver, San Francisco, New York, Hong Kong, London, Sydney, Singapore, and other countries. The company operates on a freemium model and has over 10 million users in more than 175 countries. The service is commonly used to manage online brands and to submit messages to a variety of social media services, including Twitter, Facebook, Google+ and Mixi. Companies and organizations known to use Hootsuite include Facebook, PrintBindaas, the Obama administration, HBO, Martha Stewart Media, ...

Ghost Festival - Traditional Chinese Festival

The Ghost Festival , also known as the Hungry Ghost Festival in modern day, Zhong Yuan Jie or Yu Lan Jie ( traditional Chinese : 盂蘭節 ) is a traditional Buddhist and Taoist festival held in Asian countries. In the Chinese calendar (a lunisolar calendar ), the Ghost Festival is on the 15th night of the seventh month (14th in southern China). In Chinese culture , the fifteenth day of the seventh month in the lunar calendar is called Ghost Day and the seventh month in general is regarded as the Ghost Month ( 鬼月 ), in which ghosts and spirits , including those of the deceased ancestors, come out from the lower realm . Distinct from both the Qingming Festival (in spring) and Double Ninth Festival (in autumn) in which living descendants pay homage to their deceased ancestors, during Ghost Festival, the deceased are believed to visit the living. On the fifteenth ...

Gene turns female mosquitoes into males

Only females feast on human blood, transmitting not only yellow fever but also dengue and several other diseases. But what if you could turn all mosquitoes into males? That’s a possibility raised by new research that pinpoints the gene that determines whether a mosquito becomes male. To find the gene, scientists sequenced thousands of pieces of DNA from male and female mosquitoes belonging to two different strains of A. aegypti and look ed for stretches that were more common in males of both strains. They found 164 such sequences and matched them against data showing what genes are active in embryos, looking for sequences that seemed to be active in early male embryos. In the 24 sequences that remained, they found one new gene, which they named Nix. The scientists injected Nix into mosquito embryos and found more than two-thirds of the female mosquitoes developed male genitals and testes. When they removed Nix using a genome-editing method known as CRISPR-Cas9, male mosquitoes...

Mahantesh Biradar

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